Privacy Policy

Effective Date: June 5, 2025

At Balloon Art by Helena, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and your rights when you interact with our website: www.balloonartbyhelena.com.

1. What We Collect

When you visit our site or contact us through forms, we may collect:

  • Personal Information: Name, email, phone number, event details (if you fill out a contact or inquiry form)

  • Non-Personal Info: Browser type, IP address, pages visited, time spent on site (via tools like Google Analytics)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries or booking requests

  • Send updates or follow-ups (only if you’ve opted in)

  • Improve our website and services

  • Keep your experience smooth, secure, and spam-free

3. We Don’t Sell Your Info—Ever

Your personal information is never sold, rented, or shared with third parties for marketing. We may share info with trusted service providers solely to help us operate our business.

4. Cookies

Our site uses cookies to enhance your browsing experience and gather insights into how visitors use the site. You can turn cookies off in your browser settings at any time.

5. Your Rights

You can request to:

  • Access the data we have about you

  • Correct or update your info

  • Ask us to delete your data

Email us at balloonartbyhelena@gmail.com and we’ll make it happen.

6. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal data we collect, use, and share

  • Request access to your personal information

  • Request that we delete your personal data

  • Opt out of the sale of personal information (we don’t sell your data, ever—but it’s still your right)

To exercise any of these rights, contact us at balloonartbyhelena@gmail.com and include “California Privacy Rights” in the subject line. We may need to verify your identity before processing your request.

7. Links to Other Sites

Our website may contain links to third-party websites (like Instagram or vendor partners). We’re not responsible for their privacy practices—check their policies too.

8. Changes to This Policy

We may update this policy from time to time. Check this page for the latest version, and we’ll update the effective date accordingly.

9. Contact Us

Have questions? Contact us here:

Balloon Art by Helena
📧 Email: balloonartbyhelena@gmail.com
San Dimas, CA